Welcome to Ouxa! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, https://www.ouxa.in/.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, shipping address, and any other details you provide during the checkout process or account creation.
- Payment Information: When you make a purchase, we collect payment details such as your credit/debit card number, billing address, and other relevant payment information. We do not store your payment details on our servers; all transactions are securely processed through third-party payment gateways.
- Technical Data: We collect information about your device, browser type, IP address, and other technical data when you visit our site. This helps us improve our website and provide a better user experience.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and returns.
- Communicate with you regarding your orders, inquiries, or customer service requests.
- Send you promotional offers, newsletters, and updates, only if you have opted in to receive them.
- Improve our website, products, and services based on your feedback and usage patterns.
- Protect our website and users from fraudulent activities.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, and providing customer support.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction.
4. Data Security
We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request corrections to any inaccuracies in your data.
- Opt-out of receiving marketing communications from us.
- Request the deletion of your personal information, subject to legal obligations.
6. Cookies and Tracking Technologies
We use cookies to improve your experience on our website. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the date of the latest revision. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: [email protected]
Thank you for trusting Ouxa with your personal information. We are committed to safeguarding your privacy and ensuring a secure shopping experience.